Frequently Asked Questions

Custom or Personalized Orders

We are delighted to accommodate custom or personalized orders and custom-size tags. Please provide specific details about your product requirements to discuss how we
can tailor our services to meet your needs.

Proof of Design

We only offer proofs on paid orders. Upon placing your order, you will receive a mock-up of your custom design, allowing you to request any necessary modifications before we create your tags. If you wish for us to assess the engraving compatibility of your logo before placing an order, please email Idahotaylormade@gmail.com. To develop and ship your order quickly, kindly approve your design promptly upon receiving the proof. If no response is received within 48 hours of proof delivery, it will be assumed that you are content with the design, and your order will be processed and shipped accordingly. There may be orders that we will have to cancel. Your cooperation in this matter dramatically assists in maintaining a fast turnaround time for my customers.

Providing Your Logo

After placing your order, please email idahotaylormade@gmail.com a clear, high-quality black-and-white logo image. Preferred file formats include SVG and PNG. Complex images will not engrave clearly, so please note this when ordering your tags. Certainly!

Do you keep my artwork on file?

All artwork is stored to facilitate easy reordering. To skip the standard online proof, simply  note “Reorder. No Proof." in the comments section during checkout.

Shipping Timeline

I strive to send all orders within a week. Please note that we commence order creation only upon proof approval, so kindly allow a minimum of 3-5 business days from the design approval date.

Shipping Timeline Peak Holiday Seasons

We endeavor to dispatch all orders within two weeks. Please note that we commence order creation only upon proof approval, so kindly allow a minimum of 7-14 business days from the design approval date.

Tracking Packages and Delays

All our items come with tracking when shipped.

Standard shipping :
is via USPS First Class, and for most orders, you can upgrade to priority mail for quicker delivery.

Once a package :
is with the carrier, it is beyond our control, and we cannot influence its speed of delivery. The tracking updates we receive are the same as what you see on your end.

Expect shipping :
delays during the holiday season, so placing orders early and considering the expedited shipping options is advisable. Still, please note that we do not guarantee specific delivery dates.

Custom Order Information Requirements:

Please refer to the "How to Place My Order" section within the listing description of each product. Kindly note that I require all this information at the time of order placement to generate a mock-up accurately, so remember to include all pertinent details in the personalization box. To facilitate the creation of your custom tags, please provide the following information:

Layout

Font Choice (if relevant)

Icon Choice (if relevant)

Custom Text (if relevant)

Your custom logo (if relevant)

Care instructions for Faux leather labels:

Don't worry about wear and tear - these tags are built to last and stay vibrant even after multiple washes.

Care instructions for Cork fabric labels:

Hand wash with mild detergent and air dry.

Care instructions for Ultrasuede labels:

Machine-washed on gentle cycle and low heat dry.

Care instructions for Wood tags:

Hand wash with mild detergent and air dry.

Hardware

Rivets can easily snap on and off and do not require any special tools. However, they are not permanent. If you are looking for a more durable option, consider screws. The screws can screw on with your hand or by using a standard Phillips head screwdriver.

Wholesale Options Available

We offer price breakdowns and wholesale/bulk order price lists. Please don't hesitate to reach out regarding any quantity or project you are considering.